7 Tough Sales Interview Questions & How to Handle Them!

If you are preparing for a sales job interview you should expect to be asked a series of question about your past work experience, your skills and qualifications and off course your key strengths and weaknesses. You need to be extremely well prepared, because as a sales person, you are expected to be able to sell yourself exceptionally well. Have a look at the posts below for the most commonly asked sales interview questions and make sure you are ready to answer all of them.

15 Most Common Sales Interview Questions

Top 5 Sales Interview Questions and Answers

In addition to these very common sales interview questions, you must also be well prepared for the 5 toughest sales interview questions. The key to answering these questions is to understand what the interviewer is trying to uncover by asking you these particular questions.

5 Toughest Sales Interview Questions You Must Be Ready For

  • What motivates you to sell?

The answer to this question should never be ‘because the money is good’. Employers want sales people who are driven by more than just money. They want to see that you have  a true passion for the job and for their particular company and products. Focus your answer on:

Your short and long term goals

Show enthusiasm for the process

Prove you are self motivated

See Also : How To Answer – What Are Your Short And Long Term Goals

  • Why are you interested in this particular position?

Employers ask this question to separate the candidates who are willing to take any job they can get from the candidates who are building a career by targeting specific companies they want to be a part of. A vague answer here, even one that says mostly the right things will land you in the generic pile. You need to be very specific about:

Your specific career goals and how the company meets them

Be very clear about exactly what it is about the company you admire most

Show you have thoroughly researched the company

See Also : Sneaky Ways To Research a Company’s Culture

See Also : How To Thoroughly Research a Company Before An Interview

  • What is your sales strategy with regards to approaching clients?

The key thing employers are looking for here is to see if you actually have a sensible plan that you follow. It is very important to show that you have a good process rather than become too fixated on the actual steps. Make sure your answer includes:

How you establish contact with new clients in particular

How you build a relationship and establish rapport

What are your follow up procedures

How often do you make contact

When do you decide to back away

  • How do you handle rejection?

This is a very common sales interview question but it is also a tough one. Employers are trying to gain an understanding of how you adjust your sales approach when you are met with an obstacle.

They need to see you can quickly move to plan B and keep going. Obviously you need to show you are resilient, but you need to do this without appearing obnoxious and arrogant.

Be honest, explain that like anyone else you do not like rejection, but go on to say you do not take it personally. This will make you appear honest and trustworthy.

Focus the rest of your answer on your process.

  • How would you sell me this pen?

Not every sales interview includes this question, but if it is asked, it is very hard to answer unless you have prepared for it. Employers ask these random questions to test your ability to think on the spot and see how  you perform under pressure. It gives them an idea of how you will react when customers ask you difficult questions or make requests that are unexpected.

See our post Sell Me This Pen for a prepared answer but more importantly the post runs though how to prepare an answer to any question like this one just in case they ask you to sell them any basic product.

What Are The Skills Needed For BPO Jobs?

Business Process Outsourcing (BPO) is a business initiative in which companies in India and abroad outsource some of their projects to other companies. This is mainly done to reduce the establishment expenses like salary, space cost and others. The call centre job is the most common form of BPO jobs that we all know of. In this sector, we have a lot of teams, which are trained to receive calls from across the world and answer them.

BPO candidates need to procure the basic education and communication skills. For example, a BPO job role like Accenture careers would require the candidate to be proficient in communication and have clarity in all that they speak. Being polite, talking to the point and conveying the correct information is the basic skill required for a call centre employee.

Though procuring the BPO job is pretty simple, you will need to know some of the basic computer skills like MS Word, MS Excel and MS Power point, using the Internet and good typing skills to survive in this industry. Some of the Business Process Outsourcing companies prefer the candidate to have some domain knowledge about their clients, be it in computers or electronics. A BPO employee is also required to display active listening skills on the job along with speaking well to the customers. Most of the time, listening skills help a lot in dealing with irritated customers.

Once you get on board for any BPO job, you will be trained in Vocabulary, Listening, Grammar and Phonetics skills along with the right skills required to ask the correct questions to the customer. A lot of technical support jobs require you to be empathetic and connect with the customer.

Apart from good communication and basic computer skills, BPO companies also look for leadership, team player, flexibility and adaptability skills in a candidate. Since your customers are located across the globe, you need to be willing to work in shifts and adapt to the frequent changes in the shift timings. It is also expected from the candidates to be open to learning and perform well at the job front. Along with these skills, if you are good at critical thinking and problem solving ability, you are bound to get hired from some of the best BPO companies across the world.

In short, like any other business skill, BPO jobs require the candidates to be proficient in communication, be a good team player, have basic computer knowledge, good at typing, possess good interpersonal skills, fluent in English and be flexible with work timings and ready to work in shifts.

The Roles and Responsibilities of a Business Objects Developer

There are several job profiles and designations in the industry that provide tremendous opportunities for growth and success. One of these profiles is that of a business objects developer.

Business object jobs are highly in demand because of the career prospects and good pay. A large number of people are now trying to get their hands on this profile to make their resume strong. There is not one, but many roles and responsibilities that have to be executed by a business objects developer.

Some of the roles and responsibilities of a business object developer are as follows:

  1. The first duty of the business object developer is to develop all the business objects according to the needs as well as requirements of the clients. He is supposed to comprehend what the client is looking for and make sure that it is presented to the customer on time.
  2. The business object developer acts as a communication link between the data analysts as well as the end users. He is responsible for transferring the information from the end users to the data analysts so that they can carry out the analysis in the most appropriate way possible.
  3. The business object developer is responsible for setting the key standards for the operations to be executed. He chooses the best standards and helps in the development of the processes and also facilitates the process of designing.
  4. The business object developer has to make sure that the specifications of the clients are not forgotten or misunderstood and all the solutions are obtained in accordance to these specifications of the clients.
  5. He is supposed to be the team leader and main person to communicate with in case of any glitch or doubt.
  6. He is supposed to keep all the members of the team informed about the status of the tasks carried out in the project and make them aware of all the working methodology and procedure so that they are well informed and they can cooperate and work together collaboratively.
  7. At the time of execution of the project, one cannot simply expect that all the tasks can be implemented with ease. Most of the times, there are several complex issues that keep arising and hinder the progress of the work. In situations like this, it is the responsibility of the business objects developer to help out the team members and look for optimal solutions.
  8. The business object developer has to carry out the testing of the project and see if it is working as required or not.
  9. He has to set certain deadlines and conduct assessments of the tasks from time to time.
  10. The business object developer must train, mentor and direct the members of the team as and when needed.